Good to know
Shipping & returns.
The practical details for your next piece.
Shipping to the USA and Canada
Cross Jewelry USA’s published shipping offer is free shipping in the USA and Canada. Contact us to confirm delivery timing, order processing, destination eligibility, and any applicable conditions before placing an order.
Carrier, tracking, insurance, customs duties, and delivery estimates have not been specified for this storefront. Do not assume a guaranteed arrival date, especially when choosing a gift.
Returns and custom pieces
Please contact us for the current return window, return instructions, and eligibility of your selected piece. Personalized or custom jewelry may have different conditions. A complete return policy will be confirmed before online ordering resumes.
Product questions
Confirm your ring size, gold tone, custom options, and pendant chain requirements before ordering. We can help you ask the right questions about your chosen piece.